If you are having a hard time getting the firmware update installed on your Leaf, please follow the steps outlined below.
- Turn the Bluetooth on your phone off and back on
- Reboot your phone
- Keep firmly tapping the Leaf during the update process
- Give these steps a few tries
If these steps fail, please contact us by pressing the "Contact us" button.
- Completely close the Bellabeat app from your phone’s multitasking switcher
- Turn the Bluetooth on your phone off
- Make sure that you don’t have your Leaf paired in the Bluetooth settings of your phone
- Turn the WiFi on your phone off
- Reboot your phone
- Open the app and press the “Update Leaf” button
- Keep firmly tapping your Leaf
- Press the “Allow” button when asked to turn the Bluetooth on your phone on
- Give these steps a few tries
If these steps fail, please contact us by pressing the "Contact us" button.