IVY+ has a built-in battery, which is rechargeable but not user-replaceable as with our other devices. After a full charge, the battery in IVY+ lasts up to 8 days and the current battery status can be seen at all times within the Bellabeat app - on the Setting page.
To power on your IVY+, connect the charging dock to the USB port on your computer or use a UL-certified USB-C wall charger. Carefully position the device on top, ensuring the charging pins align. Once properly connected, the white LED on the dock will light up and start blinking, indicating that the charging process has begun. When the device is fully charged, the LED light will stop blinking and remain on. A full charge typically takes up to 3 hours.
Make sure IVY+ is completely dry before placing it on the charging dock.
Put only your IVY+ on the charging dock. Do not put any other items or conductive materials.
Tampering with your product or attempting to open it will void the warranty and can result in a safety hazard.